As a preference contact with the customers, Via Verde Contact ensures an increasing quality of customer service and its operational efficiency, using either face-to-face or remote platforms.
A new ambition regarding the customer service
In 2015 the new project Via Verde Contact became a fundamental key to Via Verde’s new ambition in customer care service.
Committed to provide an excellent service, Via Verde Contact has his main focus on improving the customer service experience, through greater resolution at the first contact, and an increasing attendance on digital channels, especially in social networks.
Via Verde Contact is a Brisa Group company, owned by Brisa Auto-Estradas.